課程內容 Contents
 培訓老師的使命 The mission of trainers
 成年學員的心理特點 Learning factors of adults
 培訓需求及分析 Training needs and the analysis technique
 培訓目標及內容 Training objectives and training contents
 培訓材料的準備技巧 The preparation of training materials
 課程計劃 Course schedule
 培訓技巧 Training skills
 培訓師的一、二、三、四、五、六技巧 Trainer’s core skills
 VCD
 分組培訓練習 Group exercises
 表現確認和培訓評估 Training evaluation
第一天 培訓原理、需求、目標和教材
The 1st day: Training needs, objectives & materials
時段 Time 內容 Contents 備注 Remark
上午 AM
9:00-12:00 • 歡迎詞、簡介 Welcome and introduction
• 培訓、教育、演講、娛樂和發(fā)展的關系和區(qū)別 Training vs. Education, Speech, amusement and development
• 培訓師的使命 The mission of trainers
• 人是怎樣學習的 How adults learn
• 系統(tǒng)化的培訓流程及分析 Systematic training flow-chart and training analysis
• 培訓需求分析 Training needs analysis
• 需求分析練習 Training needs analysis exercise
 能力勝任圖在需求分析中的應用 The application of competence model to the analysis of training needs
 培訓需求的“點”和“面”General training needs and training needs for a specific course
 培訓師必須問的三句話 Questions that trainers should ask 學員將接觸到有關成年人學習的心理及生理知識，將進一步幫助學員有效地設計培訓課程
Trainees will be able to know that how adults learn, this will help trainees design training courses

一個成功的培訓是從需求分析開始的

The key of a training is Training Needs Analysis
12.00-13:00 午餐 lunch
下午 PM
13:00-17:00 • 設計培訓目標 Design training objectives
 設計培訓目標的技巧 Design training objectives
 培訓目標三要素 3 keys for training objectives
 設計培訓目標練習 Exercise
• 培訓教材的開發(fā)原則 Principles of developing training materials
 實用性原則 Realistic
 適用性原則 Applicable
 實效性原則 Substantial results
 相關性原則（與培訓目標）Relevant
 模塊化原則 Modular
 培訓材料的常見誤區(qū) misunderstanding of training material
• 培訓教材的制作技巧 Developing training materials
 培訓師要積累哪些素材 What are the keys for trainers?
 培訓師如何收集和運用素材 How to collect the useful information
 PPT制作及運用 PPT technique
 培訓講義制作 Trainer’s guidelines
 不要試圖讓你的培訓材料獲得諾貝爾獎 Do not dream to get the Nobel price for your materials
 四步驟在培訓課程設計中的應用 4-steps technique
 如何解決技術培訓中繁瑣、枯燥等問題 How to make the material vivid?
 精心設計培訓課程，以便降低對演講和表達技巧的要求 Design the material and debase the demand for the presentation skill
 如何利用簡易的輔助材料，如何利用故事、事例、圖片、游戲引導培訓 How to apply the supporting material, techniques for presenting stories, examples, pictures and games.
 有效設計練習（角色扮演等）design exercise effectively
 讓學員充分參與進來（小品、舞臺劇、真人秀的應用）Getting the participants involved (opusculum, the living theatre)
• 課堂計劃的準備 Lecture plan
 培訓方法及其應用 Training methods and applications
 選擇最佳的培訓方法 Select the best approach
 課堂計劃的準備 Prepare the training
• 回顧 Review 培訓目標是培訓的關鍵。通過培訓目標設計練習，學員將掌握設計培訓目標的技巧
Training objectives are the key for the success of the training.







晚上學員需完成一個家庭作業(yè)：應用當天所學到的技巧準備一個15分鐘的培訓，包括目標，內容及教材等
Participants will be required to prepare a 15-minutes training


第二天 培訓技巧及其練習 The 2nd day: Training Skills
時段 Time 內容 Contents 備注 Remark
上午 AM
9:00-12:00 • 回顧第一天的內容 Review
• 培訓輔助設備及培訓技巧 Training equipment and training skills
 培訓輔助器材及其應用 Training Equipment and the application
 培訓師的一、二、三、四、五、六技巧 Keys for trainer
 掛紙板上的訣竅 Take a flip-charts
 精心策劃你的投影膠片 Design the ppt
 培訓師的拋猴子法 “throw the monkey”, trainers’ important skills
 QPN的提問技巧 Questioning skill
 關鍵字的意義及應用技巧 Key words
 盡量借助音響效果 Use sound ideas
 強化你的信息 Amplify your message
 要真實，不要表演 Perform, don’t act
 拋回去，轉移開（面對難纏的學員）Reflect, deflect challengers
 精彩的結尾 Finish with a bang
• 觀看世界著名培訓師培訓技巧錄像帶片斷 Watch the VCD (John Townsend)
• 培訓評估 Training evaluation
 培訓后如何跟進 How to follow up the training
 五級培訓效果評估的方法 5-level evaluation
 評估的前提-管好你的培訓過程 The premise of the evaluation: manage the training process
 各級評估實例演示 Demo of the examples
 提高培訓的轉化效率 Transform the training to efficiency
• 課堂培訓練習及點評 Exercise and the correction


許老師自己歸納的一、二、三、四、五、六技巧，使得看上去非常難的培訓技巧變得簡單、實用、易記、易學。
Trainers’ key summarised by Simo Xu, the keys will make the application of training skills so easy!


VCD演示是英國著名培訓師John Townsend 有關培訓過程十要點的分析，非常精彩，將有助于學員從課程設計到培訓技巧方面的進一步提高 The VCD is demonstrated by John Townsend, the most famous trainer of British.

學員們準備一個15分鐘的培訓，講師作針對性培訓技巧點評，點評重點將放在學員的課程設計及培訓技巧的應用上。讓學員在實踐中得到提高。
Participants shall prepare a 15-minutes training, and the trainer will give the feedback for each participant
12:00-13:00 午餐 Lunch
下午 PM
13:00-17:00 • 課堂培訓練習及點評 Participants demonstration of the skill
• 回顧總結，培訓結束 Review and summary, end of the training


卓越內部培訓師培訓，課程特點總結
Summary of the training
本課程最大特點 Features 對學員的意義 Benefits for participants
豐富的培訓經驗（已經開過80多班次） Prolific experience (over 80 classes) 課程可以根據學員的需求進行課程調整 Be able to meet different trainees’ needs
流程化和模塊化課程設計 Modular course design 非常容易掌握，確保了課程質量 Easy to learn and ensure the quality of the training
劍橋大學版本，更加人性化和個性化 Edition from Briton, more friendly and individuation 講究發(fā)揮講師個性，突破了傳統(tǒng)的對講師臺風技巧的過度要求 Focus on achieving training objectives other than the trainer’s style.
重視學員需求，重視培訓目標的達成 Focus on training needs and objectives 突破了傳統(tǒng)培訓師培訓中過于重視教材設計的缺陷，更加重視培訓帶來的效果 A breakthrough to the traditional believe that a success factor for a training is the training material! Focusing on training needs and objectives makes the training more effective
許盛華自己總結的培訓師的一、二、三、四、五、六技巧 Trainer’s key skills summarized by Simo 使得看上去非常難的技巧變得簡單、實用、易記、易學。Make the training skills more easy to apply
練習中規(guī)范化的點評工具 Standardized exercise tool 經過講師的點評，每位學員練習之后都非常清楚自己的強項和需要改進的方面。 Participants are able to see his/her skill areas that need to be improved
VCD演示，可以看到英國著名培訓師John Townsend 有關培訓過程十要點的精彩分析 VCD demo by John Townsend, the most famous trainer from Briton 有助于學員從課程設計到培訓技巧方面的進一步提高，同時增強了培訓的生動性 Helpful for the participants from course design to training skills, and the VCD demo itself makes the training more vivid.

此課程，是斯頓公司07年最新研發(fā)的課程。與傳統(tǒng)TTT培訓最本質的區(qū)別是：并不僅僅關注演講技巧的培訓，更重要的給您提供分析培訓需求、設定培訓目標、填充培訓內容、講解培訓內容的工具。
即使您欠缺做講師的天賦，只要掌握了以上基本的工具，依然可以使您的培訓滿意率達到80%以上！